Provides value-driven analytics for strategic and tactical decision making
Century Analytics Platform
Fully integrated reporting solution designed for turnkey reporting scenarios and absolute company-wide visibility
Century Analytics is a comprehensive data analytics solution that consolidates complex business data from disparate sources into effectively summarized reports and dashboards. Absolute transparency and precise data analysis results in smart, data-driven business decisions and enhanced company-wide efficiency.
Effectively prioritized daily workload leads to productivity and business efficiency boost across all the departments
Improved individual efficiency keeps employee retention and job satisfaction high and enables multiple result-based career opportunities
Reduced issue resolution time enables focusing on the bigger picture while pushing the project forward
Easily manageable upcoming tasks provide IT departments and Project Teams with the ultimate tool for task tracking and deadline planning
Customer escalations management functionality enables quick response and resolution of customer issues which leads to high customer satisfaction and loyalty rates
Century Analytics is a next generation reporting platform that enables company-wide visibility and reporting. Intuitive interface and configurable functionality provide precise data gathering, sharing, and analyzing. Smart settings and reporting drive precise KPIs enabling informed business decisions.
Provides value-driven analytics for strategic and tactical decision making
Provides actionable insights with detailed tracking for an overall improvement of operational efficiencies
Supports technology agnostic reporting and consolidates relevant qualified information from disparate sources into a single data repository
Flexible access to actionable and quick insights with data visualization tools
Century Analytics tool integrates with your current business process frameworks and back-end systems, providing comprehensive reports and dashboards, to deliver data-driven results to clients.
Provides complete digital reporting and analytics platform; supports multiple platforms, data sources, and forms
Integrated support for Century generated data and various leading telecom vendors
Network, BSS and OSS data that provides insights into issues to ensure proactive reporting solutions
User-friendly interface with interactive tools and entirely individualized reports and analytics workflows
Increase Productivity
Predictive and Adaptive Analytics based on KPIs assist businesses with efficiently measuring and effectively driving improvements in productivity
Improve Customer Experience
Valuable and detailed data insights allow proactive monitoring and detection of improvement opportunities which drive actions that directly improve overall customer experience
Integrate Data Management
Consolidation of data from disparate systems eliminates the guesswork in business decision making and provides accurate, prompt and real-time data
Eliminate Areas of Failure
Summarized metrics provide details related to process non-compliance and enable identification and mitigation of failures in a timely manner
Create Data Visibility
Rich Data Visualization, tailored dashboards, and scheduled notification alerts provide executives with access to real-time data at their fingertips without dependence on IT
Create Accountability
Visualization of work progress also allows for increased employee satisfaction and transparency across all processes
Century Analytics is a comprehensive data analytics solution that consolidates complex business data from disparate sources into effectively summarized reports. Absolute transparency and precise data analysis results in smart data-driven decisions and enhanced company-wide efficiency. Century enables you to use analytics from multiple cases, including:
Network
Operations
Customer
Marketing
Digital services